📞+44 (0) 7989854609
📞+31 (0) 6 282 646 31
We are passionate about service excellence and use our in-depth skills to help businesses improve their customer experience.
With 50 years of combined service experience working at a variety of multinational companies, such as Honeywell, Boston Scientific, Rieke, Thales and Interface, in senior service leadership positions. With a transformational mindset, our can do attitude and experience in global program management we can make a difference for your business.
We’ve walked the talk, we have been in your shoes, we know what great looks like and what it takes to get there.
With our dedication and drive to make an impact for you and your customers, we are excited to embark on this customer journey with you.
Contact us today to see how we can help you WOW your customers and create that one of a kind experience completely tailored to your unique business.
CECELZY is a global management consultancy founded by
Caroline Chudasama
and
Lynn Zandvoort.
Testimonials
If you’re determined to transform your business to deliver the best Customer Experience in your market, look no further than Caroline and Lynn. They combine years of expertise with a sharp eye and endless energy and ideas to help you really stretch your company objectives using a collaborative and inspiring approach. With their support you can ensure your goals and ways of working will always be customer centric, and result in very real enhancements to both your customer’s experience and your commercial performance.
Caroline possesses the powerful combination of people focus and process discipline. She is very customer orientated, both internal and external, and brings practical solutions and structure to any organisation. She also has excellent project and change management skills. She is a very genuine, hard working and honest individual who would add value to any customer orientated organisation.
Lynn is driven by passion and professionalism. She easily finds the balance between focus and multitasking. With a good sense of humour. She is at her best in work or change related processes. Working together with Lynn is an enrichment.
Dedicated to customer-focus and service excellence, Caroline works hard to ensure the 'voice of the customer' is incorporated into business strategies. A great collaborator and team-player, she values the opinion of others which results in her plans being both widely accepted and achievable. Caroline brings energy, creativity, and future-thinking to the table, together with a pragmatic, down to earth approach. On top of that she is a genuinely nice person and a joy to work with.
I was always impressed by her drive to do the right thing and all necessary to serve her customers and support her team and the business. Lynn's creativity brought many solutions for existing problems and helped avoid future ones and her focus in "what can be done" and not in "what we can't do" made her a rock during the periods of change. It was a pleasure to work with such a professional, positive and customer focus person.
