📞+44 (0) 7989854609
📞+31 (0) 6 282 646 31
CECELZY
Delivering impactful change seamlessly
boutique agency focused on CX
OUR MISSION
Helping businesses to create more fulfilling customer experiences that nurtures the wellbeing and sustainability of people, customers and the planet.
We are
Strategic specialists in Customer Experience and Service Design.
And
With fresh eyes, we improve customer loyalty, significantly reduce costs and assist businesses trying to take the next step in transformation big or small.
Our expertise
THE CX HIIT SESSIONS
high intensity interactive training
CX taster session
Customer Journey Mapping
Dec 7th 2021
- Powerful exercise for your organisation
- Essential for enhancing Customer Experience
- Understand and address your customers pain points
- Increase customer loyalty
- Enhance Sales
- Gives you a competitive advantage
Key to creating great customer experiences starts with great employee experience.
With employee well-being a key area of focus for many businesses following the impacts of Covid. Our free taster session looks to provide techniques and tools to manage your mindset for success both from a professional and personal perspective.
During this session we will cover the Chimp Paradox Methodology by Professor Steve Peters, which is an incredibly powerful mind management model that can help you become a happy, confident, healthier and more successful person.
Part 2:
Key to creating great customer experiences starts with great employee experience.
With employee well-being a key area of focus for many businesses following the impacts of Covid. Our free taster session looks to provide techniques and tools to manage your mindset for success both from a professional and personal perspective.
During this session we will cover the Chimp Paradox Methodology by Professor Steve Peters, which is an incredibly powerful mind management model that can help you become a happy, confident, healthier and more successful person.
We truly believe that every customer deserves a six star experience.
We help you to improve your customer experience,
create deeper, more valuable relationships, drive increased sales, reduce the cost to serve
and increase market share.
We have a wealth of tools and experience to help you streamline your processes, cut out waste and improve customer satisfaction.
We tailor our approach and methodology to you and your business, working in partnership with you to help drive change that is sustainable over time.
Contact us for more information or to schedule a discovery session!